xFind has been acquired by SupportLogic! Check out the news here
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xFind uses the highest-quality security frameworks to ensure you
and your customers’ data are safe and secure.
FOR DEVELOPERS
RAG in a box
Instantly tap into any organizational knowledge source with a single API integration, delivering intelligent answers without the hassle of training.
Instead of stitching technologies together (ETLs, Data Wrangling, Embedding LLMs, Vector DB, Generative LLM) to create a RAG, simply use xFind.
FOR THE BUSINESS
Q&A in a box
Instantly answer queries on any business interface from any organizational knowledge source, leveraging the power of GenerativeAI.
Deflect as many as 30% of cases, slash resolution times in half, boost App adoption, and even drive more leads, with one solution that doesn’t require AI training. Just plug and play xFind.
“Our DNA is optimizing work processes through innovation. This is exactly what we love about xFind – it allows us to be way more productive with the team we already have.”
“xFind helps to improve the productivity and satisfaction of our support teams, and in turn improves the quality of our customer care. xFind is a pleasure to work with and we continue to see the positive impact it has on the success of our customer support organization.”
“xFind is invaluable for new users unfamiliar with a topic. xFind points them in the right direction every time. In the first 6 months we’ve used xFind, support ticket response times have decreased by 12%”
“Since the implementation of xFind with our entire support team, we evidenced a dramatic reduction of about 25% in the time our agents spend on tickets. xFind is able to precisely retrieve the correct answer practically every time, including knowledge pieces hardly utilized before.”
“Support technicians spend 52% of their time identifying and researching customer problems, this can be dramatically reduced with proactive search embedded into their screen.”
